Shipping policy

SHIPPING POLICY

Last updated: 13 September 2026

We deliver Nail Therapy orders nationwide, across South Africa.

Delivery Areas

We currently deliver to all major centres and surrounding areas across South Africa, including Cape Town, Durban, Pretoria, Port Elizabeth/Gqeberha, Bloemfontein, East London, and everywhere in between.

Delivery Times

• Standard Shipping: | 3–8 business days

• Express Shipping: 3-5 business days

 

Delivery times are estimates and may vary due to courier delays, public holidays, or circumstances beyond our control.

 

Shipping Costs

Standard Shipping: R99
Express Shipping: R150

Free standard shipping on qualifying orders over R750.

 

Order Tracking

 

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your delivery every step of the way.

 

Delivery Issues

 

If your order hasn't arrived within the expected timeframe, or if you have any concerns about your delivery, please contact us at hello@nailtherapy.co.za or WhatsApp +27 72 501 2239 and we'll look into it right away.

 

Incorrect Delivery Address

 

Please double-check your delivery address at checkout. We're not able to redirect or refund orders that are delayed or lost due to an incorrect address supplied by the customer. If you need to update your address after placing an order, contact us as soon as possible — we'll do our best to assist before the order ships.